Digital Wellbeing Solutions for Veterans
Supporting veterans requires more than dedication alone. It also requires the right technologies, like tools that reduce complexity, improve coordination, and make it easier to deliver timely support.
The correct digital tools remove the need for manual work and disconnected systems. When information, workflows, and communication all sit in one secure place, support teams can work more efficiently.
With streamlined workflows and improved visibility, support teams can focus on what matters most, which is ensuring veterans and their families receive the guidance, connection, and care they deserve.
Recognised for Social Impact
The Veterans Wellbeing Management System has been acknowledged for its meaningful contribution
to the veteran community and its innovative approach to digital wellbeing.
Award Winning Application
ONGC Systems won the 2024 CRN Impact Award for ESG for its Veterans’ Wellbeing Management System. This Microsoft-based solution streamlines support services, reducing administrative time by 40% to help advocates provide faster care to veterans.
Microsoft Recognised Success Story
ONGC Systems’ secure platform replaces manual spreadsheets for the Veterans’ Wellbeing Network, streamlining claim tracking, letting advocates focus entirely on supporting service members.
Partner
Designation
We are a specialised Microsoft partner dedicated to delivering high-impact Business Applications. We design and deploy custom digital tools to drive efficiency and growth. We focus on streamlining complex workflows to empower your business for the future.
See the Platform in Operation
The Veterans Wellbeing Management System (VWMS) is a purpose-built digital platform designed to simplify, strengthen, and unify the way veteran support is delivered.
VWMS, which was made with the help of the Veterans’ Wellbeing Network, brings case management, communication, wellness activities, and reporting all together in one place. This gives advocates and support teams the confidence to do their jobs because they know they have the right information, clear processes, and a full picture of what each veteran needs.
Veteran 360 Profile
Wellbeing Triage Surveys
Activity Log
DVA Claims Management
Dynamic Templates
Personalised Dashboard
Medical & Service Tracking
Integrated Communications
Document Management
Challenges Facing Veteran
Support Organisations
Organisations supporting veterans operate in complex environments where every
delay can impact someone’s wellbeing. Common challenges include:
Less Paperwork.
More Time for People.
Discover how the Veterans Wellbeing Management System unifies workflows and cuts down
duplicated data entry, so your support teams can focus on meaningful, human-centred care.
How Support Is
Delivered Faster
The Veterans Wellbeing Management System streamlines the way teams work, helping organisations respond to veterans’ needs sooner and with greater clarity. By unifying information and workflows, VWMS reduces barriers that often slow down support.
With VWMS, advocates and support teams can:
- Reduce duplicated data entry through centralised records and integrated workflows.
- Automate routine tasks, freeing up time for meaningful, human-centred interactions.
- Collaborate in real time, with shared visibility across cases, activities, and communications.
- Track progress with confidence, supported by structured case management and recognised wellbeing frameworks.
- Respond to emerging needs faster, with clearer insights and more coordinated action.
Practical Benefits for
Teams and Clients
VWMS delivers tangible improvements for the people delivering care and those receiving it.
- Significantly reduced administrative workload.
- Less time spent searching for information or updating multiple systems.
- Improved collaboration across advocates, coordinators, and partner organisations.
- Clearer case visibility, enabling proactive, informed decision-making.
- Tools designed around real-world workflows, making adoption simple and intuitive.
- Faster access to wellbeing, compensation, and support services.
- More consistent and coordinated care, regardless of where they enter the system.
- A support journey that reflects their needs, context, and lived experiences.
- More time spent in meaningful conversation, guidance, and connection, not paperwork.
Built With the Veteran Sector
VWMS was developed through close collaboration with those working directly alongside veterans every day. By engaging advocates, coordinators, and frontline support teams throughout the design process, the system reflects real operational needs and respects the sensitivity of wellbeing and advocacy work.
The VWMS enables a holistic approach to helping veterans, so we can look after their well‑being. One of the biggest impacts of the new system is that veterans now know they can get immediate help.
Kellie Harrison, Wellbeing Advocate | Veterans’ Wellbeing Network
Scalable, Secure, and Ready for Growth
VWMS is built on trusted Microsoft cloud technologies and provides a safe and reliable base for organisations that offer sensitive and high-impact health services.
Power Apps Solution
High Level of Integration
Secure by Design
Ready to take the next step?
If your organisation supports veterans and is exploring ways to improve how care is delivered, we’re here to help.
Discover how a digital wellbeing solution can streamline workflows, improve collaboration, and create lasting impact for the communities you support.
