What is Reach Admin?
Built on the Microsoft foundation you already trust, Reach Admin is a self-service admin tool delivered through ONGC’s Managed IT Services, with the security and audit trail of a managed environment, minus the wait.
Bringing your Microsoft 365 user management, licences and access controls into one place, complete common Microsoft 365 admin tasks in minutes instead of waiting hours or days for a support ticket response.
Is Reach Admin Built for You?
If your team needs staff changes actioned quickly, without relying on IT availability
or support ticket turnaround times, Reach Admin is built for you.
Access Around
the Clock
Staff decisions don’t wait for business hours. Reach Admin lets you onboard or offboard staff the moment you need to, not when your IT provider opens.
Governed and
Audited
You want changes made quickly, but still need to know what changed and when. Reach Admin logs every action, so speed doesn’t cost you visibility.
Built for Complex
Organisations
Running across multiple offices or franchises, you need local control without giving every location access to the whole organisation. Reach Admin lets each location manage its own users within clearly defined boundaries.
Features That Cut the Ticket Queue
Every staff change generates its own admin task. Reach Admin brings the essentials together
so you spend less time raising tickets and more time running your business.
- Role-Based Access
- User Management
- New Starter Set-Up
- Mailbox Management
Role-Based Access
Update group membership when a role, site or department changes. Their access follows automatically.
User Management
Lock staff out or bring them back online the moment you need to. No explanation required.
New Starter Set-Up
Set up a new starter’s account when you need it, ready before they walk in.
Mailbox Management
Create a new team inbox in minutes. No ticket required.
Role-Based Access
Update group membership when a role, site or department changes. Their access follows automatically.
User Management
Lock staff out or bring them back online the moment you need to. No explanation required.
New Starter Set-Up
Set up a new starter’s account when you need it, ready before they walk in.
Mailbox Management
Create a new team inbox in minutes. No ticket required.
Businesses shouldn’t have to wait hours, or even days, for simple user changes. Reach Admin gives organisations the power to onboard, offboard and manage users instantly, reducing administration overhead while maintaining governance and visibility across their environment.
Deniz Uysal, Head of Innovation Management ONGC Systems
Want to See It Before You Commit?
Screenshots and features only tell you so much. Book a short walkthrough and see Reach Admin working
the way your team would use it, onboarding, offboarding, licences and all.
Beyond the essentials, Reach Admin covers the day-to-day Reset a forgotten password yourself, generated automatically or set manually, without a support call. Set onboarding, offboarding or access changes to run on a future date, even weeks ahead, and adjust them any time. See exactly which Microsoft 365 licenses you’re paying for, and upgrade, downgrade or reassign them yourself. Set up a new starter with the same access as someone already in the role, instead of guessing what they need. Set up a new staff member’s email, access and licenses exactly when you need them, without having to wait until Monday. Create a new team mailbox and control who can access or send from it, without a ticket. A real estate agency needed two new agents set up and ready for an 8 am Monday start. Solution: Reach Admin lets the office manager create both accounts, assign licenses, copy permissions from an existing agent, and schedule it all to go live on time. A manager needed an employee’s access revoked before a termination meeting had ended. Solution: Reach Admin disables the account instantly and transfers their mailbox to a colleague, all before the meeting is over. A staff member needed their Microsoft 365 profile updated. Solution: Reach Admin lets the office manager update it directly, syncing through to Microsoft 365 almost immediately. A franchise network needed each location to manage its own users without losing central oversight. Solution: Reach Admin lets ONGC delegate admin access per franchise, while keeping the whole tenant under central control. Book a walkthrough to see what Reach Admin looks like for your team, what’s involved, and whether it’s already included in your plan. More Ways It Makes Your Day Easier
detail that keeps your Microsoft 365 environment running. 
Password Resets
Scheduled Changes
License Visibility
Copy an Existing Setup
Instant New User Creation
Shared Mailbox Management
Real-Life Use Cases
Onboarding on a Day’s Notice
An Immediate Termination
A Profile Update That Couldn’t Wait
Delegated Admin Across Franchises
Ready to Take Control?
