Traditional phone systems, once essential, are now often supplemented by mobile phones and internet-based solutions. This can lead to inefficiencies, missed opportunities, and communication breakdowns. Forward-looking organisations combine the best of both worlds using cloud-based solutions led by Microsoft Teams Calling. This highly flexible and integrated solution effectively combines voice, video, and collaboration tools to streamline business operations. This allows businesses to downsize physical phone systems without losing functionality, making it ideal for remote and hybrid work environments.
Why Teams Calling is the Smart Answer
Flawless Integration
Microsoft Teams Calling is the only communication platform fully integrated with Microsoft 365. This enables smooth workflows, enhanced productivity, and efficient teamwork, as it eliminates the need to switch between different apps.
Built-in Compliance
The built-in compliance features align with strict data protection obligations and ensure secure communications. These safeguard your business against data breaches using end-to-end encryption, multi-factor authentication, and data encryption.
Intelligent Communication
Teams Calling harnesses AI for smart meeting summaries and real-time translation. These cutting-edge features optimise your operations, boost collaboration, and advance your business to the technological forefront.
Free Evaluation of Your Business Phone Services
Take advantage of our obligation-free evaluation of your current phone services. Let our experts help identify areas for improvement and determine whether your current solution is suitable for your business needs.
Discover the full range of features, designed to enhance your communication and collaboration experience with seamless integration and powerful capabilities.
Enhance your communication experience with add-ons, designed to streamline your workflow.
Centralised Call Recording
Automatically record and securely store all voice interactions in SharePoint. You can then review calls, ensure compliance, and improve quality assurance while protecting sensitive data.
Intelligent Reporting
Get detailed reports on usage patterns, call analytics, and meeting metrics. This enables you to identify user activity trends, optimise resource allocation, and make data-driven decisions.
Microsoft Teams Calling is an integrated cloud-based calling solution that extends the capabilities of Microsoft Teams. It combines voice and video calls with chat and collaboration tools, therefore improving teamwork, productivity, and efficiency.
Microsoft Teams Calling offers complete integration with the Microsoft 365 suite, built-in compliance and security measures, and advanced AI-driven communication features. This makes it a truly comprehensive business communications solution.
Being fully integrated with the Microsoft 365 suite means your organisation can enjoy streamlined workflows and enhanced productivity. This integration also eliminates the need to switch between different apps, making communication more efficient.
Microsoft Teams Calling includes end-to-end encryption, multi-factor authentication, and data encryption. These features are crucial for organisations with strict data protection and compliance obligations, and safeguard businesses against data breaches.
Yes, Teams Calling supports high-quality video meetings with features like screen sharing, custom backgrounds, live captions, and breakout rooms. This makes it ideal for both internal and external communications.
The solution includes cloud auto attendants that automate call routing to improve customer service and internal communication. Calls can be directed to the right person or department efficiently.
Microsoft Teams Calling supports effortless file sharing and co-editing, real-time chat with rich text editing, translation, scheduled messages, suggested replies, and idea sharing on digital whiteboards. These provide efficient collaboration and ensure accessibility for all team members.
Yes, Microsoft Teams Calling allows you to make and receive internal and external calls to anyone, whether they are on landlines, mobiles, or Teams. This ensures high quality communication across different devices.
ONGC is a Microsoft Teams specialist with extensive experience in transforming business communications. We offer expert guidance, seamless integration, and ongoing support so you can get the most out of Microsoft Teams Calling. With ONGC, you can experience business communication that is efficient, secure, and future-ready.
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