Reputable Business IT Support
With extensive industry experience and knowledge, ONGC Systems are committed to delivering the highest quality of business IT support in Brisbane and Gold Coast. Our dedicated team implement tailored services to fulfil all requirements. Ultimately, aiding your company in streamlining processes and boosting efficiency.
Comprehensive managed IT support can be implemented for those of a smaller scale with limited IT-based capabilities or no dedicated technical department. For those running a large company, our services can help towards filling gaps in current IT departments. While many companies opt for ongoing support, others may enlist the help of ONGC Systems to help to tackle large-scale projects. For example, the installation of new technology.
ONGC Systems tailor their packages to meet the needs of your business. So even if you’re a team of 5, we can provide small business IT support at an affordable price.
Unlimited IT Support Packages
ONGC Systems provides clients with Unlimited IT Support Packages which cover all areas of corporate IT operations. For more information, please do not hesitate to contact ONGC Systems.
- Regular IT Strategic Business Reviews
- Dedicated Account Management
- Weekly, fortnightly or monthly onsite visits
- Unlimited Support
- Dedicated technicians (speak to the same people)
- Guaranteed response times
- Access to priority support including after hours
- Proactive monitoring and maintenance of your systems
- Daily checks of backups
- Security and protection services
Reliable IT Consultant Services
Using a range of monitoring tools, our IT consultant team can keep a careful eye on all solutions. Cybersecurity strategies are also implemented to guarantee the highest level of security and confidentiality. Along with security solutions, our plans also include the following:
Strategic Business Reviews
Regular strategic business reviews (SBR) to assist the growth of your organisation.
Regular reporting to keep you in the loop with the progress of your managed IT solutions.
Our team guarantee full transparency, enabling you to have complete control over your plan.
Dedicated Account Manager
A dedicated account manager Who will be on hand to resolve all questions, queries and arising problems.
Software application subscription management to ensure that your budget is being utilised effectively.
24/7 Support Plans
ONGC Systems recognise that any IT disruption can have a detrimental impact on daily operations, which is why 24/7 support is available in selected plans. It means that businesses will always remain online, regardless of any arising issues.
Enjoy the freedom of working remotely through our award-winning REACH workspace solutions. Packages include enhanced security features, along with customisable administrator tools. Allow employees to work anywhere, at any time, using any device.