ONGC Systems strives to provide businesses of all scales with reliable IT support in Brisbane and Gold Coast to solve all manner of corporate requirements.
With extensive industry experience and knowledge, ONGC Systems are committed to delivering the highest quality of business IT support in Brisbane and Gold Coast. Our dedicated team implement tailored services to fulfil all requirements. Ultimately, aiding your company in streamlining processes and boosting efficiency.
Comprehensive managed IT support can be implemented for those of a smaller scale with limited IT-based capabilities or no dedicated technical department. For those running a large company, our services can help towards filling gaps in current IT departments. While many companies opt for ongoing support, others may enlist the help of ONGC Systems to help to tackle large-scale projects. For example, the installation of new technology.
ONGC Systems tailor their packages to meet the needs of your business. So even if you’re a team of 5, we can provide small business IT support at an affordable price.
Unlimited IT Support Packages
ONGC Systems provides clients with Unlimited IT Support Packages which cover all areas of corporate IT operations. For more information, please do not hesitate to contact ONGC Systems.
Packages include:
Regular IT Strategic Business Reviews
Dedicated Account Management
Weekly, fortnightly or monthly onsite visits
Unlimited Support
Dedicated technicians (speak to the same people)
Guaranteed response times
Access to priority support including after hours
Proactive monitoring and maintenance of your systems
Daily checks of backups
Security and protection services
Reliable IT Consultant Services
Using a range of monitoring tools, our IT consultant team can keep a careful eye on all solutions. Cybersecurity strategies are also implemented to guarantee the highest level of security and confidentiality. Along with security solutions, our plans also include the following:
Strategic Business Reviews
Regular strategic business reviews (SBR) to assist the growth of your organisation.
Reporting
Regular reporting to keep you in the loop with the progress of your managed IT solutions.
Full Transparency
Our team guarantee full transparency, enabling you to have complete control over your plan.
Dedicated Account Manager
A dedicated account manager Who will be on hand to resolve all questions, queries and arising problems.
Software Managment
Software application subscription management to ensure that your budget is being utilised effectively.
24/7 Support Plans
ONGC Systems recognise that any IT disruption can have a detrimental impact on daily operations, which is why 24/7 support is available in selected plans. It means that businesses will always remain online, regardless of any arising issues.
REACH
Enjoy the freedom of working remotely through our award-winning REACH workspace solutions. Packages include enhanced security features, along with customisable administrator tools. Allow employees to work anywhere, at any time, using any device.
IT support services encompass a range of technical assistance designed to keep your business’s technology running smoothly. This includes troubleshooting hardware and software issues, resolving network problems, cyber security measures, and ensuring your IT infrastructure is optimised for productivity and peak performance.
ONGC provides Unlimited IT Support Packages which cover: regular IT strategic business reviews, dedicated account management, weekly, fortnightly or monthly onsite visits, unlimited support, dedicated technicians, access to priority support (including after hours), proactive monitoring and maintenance of your systems, daily checks of backups, and security and protection services.
Whether you’re a not-for-profit (NFP), a financial planning service, or an insurance firm, ONGC’s IT support offers tailored solutions to meet your unique needs. For NFPs, ONGC ensures compliance with regulations, streamlines fundraising efforts, and enhances donor communication. Our expertise helps NFPs leverage technology to drive their mission and achieve impactful outcomes.
For Financial Planners, ONGC enhances client data security, ensures compliance with financial regulations, and optimises financial planning software. This support helps financial planners provide secure and efficient services to their clients.
For Insurance Firms, ONGC maintains data privacy and security for client information, streamlines claims processing, and improves compliance with industry regulations. Our business IT support ensures that insurance firms can operate smoothly and securely
ONGC Systems offers flexible pricing models designed to fit your budget. We provide customised quotes based on your specific needs and the level of support required, ensuring you get the best value for your investment. Enquire now.
IT support services typically offer reactive assistance for immediate issues, addressing problems as they arise. In contrast, managed IT services provide a comprehensive, proactive approach. This includes features such as network management, systems management, IT security, database management, IT help desk, and application management. Managed IT support services also ensure ongoing maintenance and monitoring, helping to prevent issues before they occur and optimising overall IT performance.
Reach out for a free consultation, call 1800 664 248, or email [email protected]. We’ll evaluate your current IT infrastructure, then we’ll discuss your specific needs and challenges. Based on our assessment, we’ll recommend the best support solution tailored to your business.
Get in Touch with Us
Ask for a call back by one of our experts to discuss the challenges you’re experiencing and see if we’re a good fit!
