Fast-Tracked IT Integration for Sealed Performance Batteries

About this case study

Facing network and software performance issues, inconsistent IT solutions and business disruptions under their previous provider, SPB needed a strategic IT partner that could help them with these issues and support their growth through M&A.

ONGC stepped in to provide fast, strategic IT integration and Merger & Acquisition (M&A) advisory to ensure the technical aspects of integrating the new business were smooth and aligned with SPB’s operations.

The Objective: Boosting IT Performance and Reliability

SPB has expanded nationally through strategic acquisitions and new office launches, including CTM Batteries and a Western Australia branch. These moves introduced operational complexity and highlighted the need for a unified, secure IT infrastructure to support growth and collaboration.

SPB needed a proactive IT partner to address network and software performance issues that were disrupting operations. With multiple users relying on different solutions, SPB wanted aligned systems, reliable IT infrastructure and strategic support. The business engaged ONGC to provide Managed IT services, vCIO guidance and M&A advisory. This would enable them to implement consistent, reliable systems and provide a solid foundation for ongoing operational efficiency and performance across all sites.

The Solution: Fast, Seamless IT Integration

ONGC began with thorough IT due diligence as part of the M&A process—auditing devices, mapping systems, and assessing data and migration needs. This informed a clear, practical roadmap to standardise and integrate SPB’s IT environment.

ONGC then rapidly implemented this roadmap, delivering secure, high-performing systems, streamlined data migration, and consistent processes across all locations, while minimising disruption and ensuring a smooth onboarding for new staff.

The Results: Reliable, High-Performing IT

Working side by side with ONGC, SPB achieved a seamless, successful acquisition, transforming IT operations and building confidence in the company’s infrastructure. The engagement was a success, with systems performing reliably, team members empowered with the right tools and processes streamlined across sites. This strong foundation is enabling SPB to expand with confidence and plan for future IT initiatives with ease.

Quarterly reviews and vCIO guidance provide proactive planning for IT initiatives, helping SPB stay ahead with updates like phone system improvements and cyber security enhancements.

With ONGC’s proactive support and quick escalation processes, issues are resolved efficiently, allowing the team to focus on strategic projects instead of troubleshooting day-to-day problems.