About This Case Study
ONGC had a manual car fleet management process. It was causing inefficiencies and we had to act fast to regain the time and resources we were losing. The key was right in front of our eyes: Microsoft Power Apps.
Facing a Logistics Problem
Good car fleet management should help organise the use of work vehicles. But ONGC’s manual process meant over bookings, scattered service schedules, and challenged cross-department maintenance. It caused inefficiencies, wasted time, and frustration for our staff.
Our CEO Steve Dawson described the irony: “Our mission is to help our clients find solutions that can streamline their business operations – and we were faced with a mission for our own business.”
Finding a Solution: Automated Operations
With the right approach, no challenge is insurmountable. As a technology solutions provider, we thoroughly studied and discussed the problem and our pain points. Steve emphasised, “The key was identifying the inefficiencies and tailoring the solution to address them directly.”
We then looked at our own expertise for a solution and saw a suite of tools that was well-suited for building custom applications: Microsoft Power Platform. Our team crafted a prototype application as a proof-of-concept. We used it to test for usability, functionality, and effectiveness at addressing the issues we had been having.
Fulfilling the Goal: A Streamlined System
This new car fleet management automation meant we had a centralised platform accessible through Microsoft Teams. It provides real-time insights on vehicle availability and allows staff to book or return cars seamlessly. It also brought valuable results to ONGC:
- Elimination of manual processes, saving 7+ hours of work per week
- Improved efficiency, as staff can book a car in a few clicks within Teams
- Reduced errors and improved accuracy and reliability
- Enhanced user experience, being easy to use for all staff
A Formula for Solving Business Process Problems
Our success with automating our own car fleet management helped us come up with a solution for a client with a similar problem. Steve Dawson advised, “Don’t hesitate to explore technology solutions. By working with an experienced partner who understands your specific needs, you can streamline processes, improve efficiency, and free up valuable resources to focus on your core business activities.”
Is your business struggling with inefficiencies? Our automation services could be the solution.
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