GOLD COAST AND BRISBANE MANAGED I.T. SERVICES & SUPPORT
Advantages of a Software Based IP Phone System
Communication is key for all businesses to succeed and a major part of your business communication needs is your phone system. Typically business phone systems are expensive and require specific proprietary hardware and phone plans. A software-based IP phone system uses your existing local area network (LAN), which replaces the need for the proprietary hardware phone systems (PBX / PABX).
ONGC Systems uses and recommends 3CX’s software based IP phone system which is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware). A software-based IP phone system offers many benefits:
- Easier to install & manage via web-based configuration interface
- Far less expensive to purchase and expand than a hardware-based PBX / PABX
- Improve productivity with presence, desktop based call control and extension management
- No need for separate phone wiring – phones use the computer network, easy hot desking!
- Deliver mobility by allowing employees to work from home using a remote extension
- Choose between popular IP hardware phones or softphones – no vendor lock in
- Receive & make calls via the standard PSTN using VoIP Gateways or cards
- Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!
3CX Phone systems
3CX Phone System for Windows is a software based PBX for Windows that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognized for its innovation and cutting-edge technology.
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During the initial set up, of our new practice, ONGC was brilliant in getting the stuff here, getting it all setup, getting it installed and dealing with my constant lists. I would call Steve 2 -3 times a day and nothing was ever a big issue for them. We are now trying to work around some pretty archaic ways of doing things to achieve what we want and ONGC has been a valuable partner in helping us deliver that.BRIAN CORFF – BUSINESS DEVELOPMENT MANAGER AT KINDSIGHT
Scope Business Solutions has been involved with a number of complete medical practice setups over the past 7 years and while there is a lot involved in setting up a successful practice, Technology is a large part of it. Myself and my clients have chosen to work alongside ONGC for many of these setups due to their experience in the medical arena. ONGC has been able to provide an I.T. solution to not only meet the needs of clients but also to provide the most up to date advice on technology and cloud-based environments. The team are highly skilled and provide constant support throughout the entire process.SUE POCOCK – OWNER – SCOPE BUSINESS SOLUTIONS
We haven’t had any issues since ONGC have been looking after us, which was just over a year ago. Being a basic user of technology I find It great that the team at ONGC understands that not everyone is I.T. savvy. They explain the issue and fix the problem in “plan” language or is it “dumb it down” just so I can understand.JAN – PRACTICE MANAGER AT ADVANCED SURGICAL & SKIN CANCER