GOLD COAST AND BRISBANE MANAGED I.T. SERVICES & SUPPORT

WHY CHOOSE ONGC?

Since 2003 ONGC SYSTEMS has been providing businesses with comprehensive IT services, that increase network security and stability whilst lowering the cost of system maintenance and administration.

 

With so many IT companies out there, here are a few reasons why you would choose ONGC

WHY CHOOSE ONGC?

Our aim as a trusted advisor is to assist all our clients in their digital transformation. The world is changing and the way our clients do business and the audience that they are appealing to is also metamorphosing daily. How we do business today is different from yesterday and will change tomorrow.

ONGC Systems prides itself on the ability to work with our clients both new and existing to transform business process and move IT beyond being a necessary evil into a productivity enhancement tool, able to actually provide a distinct and quantifiable return on investments.

WE TAKE OWNERSHIP OF YOUR IT ISSUES

Let us look after your IT issues so you and your staff can get back to what is important in your business. We will liaise with your Internet service providers and business critical software support teams to efficiently resolve issues and not “pass the buck” back to your team to make the calls.
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TRUSTED SOLUTIONS THAT JUST WORK

ONGC Provides innovative digital services, business solutions and support experiences, delivered through the power of people and the Microsoft ecosystem. We help support business outcomes with IT solutions that deliver in areas such as Office 365, SharePoint, Disaster Recovery and Skype for Business.

We pride ourselves on having developed a strong reputation for being a solid, premium systems integrator. Through our experienced staff, you will have access to a wide range of core technology competencies, ensuring the knowledge to take such steps as required to optimise the operation of your computer systems and keep them running at peak performance levels.

PERSONABLE COMMUNICATION

A senior team member will work with you and your business to help plan your ongoing systems and seek ways to improve your productivity by using your existing investment as wisely as possible. We can provide regular user support to help your staff and management, Scheduled regular visits by the same engineers (we use a pair of engineers to make sure that knowledge about your system isn’t locked into a single person) and provide certainty and predictability for your users.
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PRO-ACTIVE SUPPORT APPROACH

With the use of our remote monitoring tool, we will be notified of potential issues with your IT systems to minimise service disruptions and ensure that your business and your customers are not affected by unexpected service failures. We provide monthly systems reports and support usage reports so we can forecast, respond to and influence the demands of your service in a cost effective way.

AUSTRALIAN OWNED & OPERATED

We are 100% Australian-owned and operated, with a head office based on the Gold Coast, Queensland, Australia. ONGC Systems passionately embraces working with other Australian-owned business to provide a service that is relevant to local needs. Our infrastructure and solutions will allow you to grow your business internationally and reach your customers wherever they are.
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DIRECT CONTACT WITH MANAGEMENT

The ONGC Systems management team is proud of the work culture which allows all staff to be able to easily communicate with them, bounce ideas and raise concerns they may have. We also encourage this ease of communication for all our clients to be able to contact the Directors, Managers and Team Leaders at any time with concerns or questions regarding any matters.

Client Testimonials

During the initial set up, of our new practice, ONGC was brilliant in getting the stuff here, getting it all setup, getting it installed and dealing with my constant lists. I would call Steve 2 -3 times a day and nothing was ever a big issue for them. We are now trying to work around some pretty archaic ways of doing things to achieve what we want and ONGC has been a valuable partner in helping us deliver that.

BRIAN CORFF – BUSINESS DEVELOPMENT MANAGER AT KINDSIGHT

Scope Business Solutions has been involved with a number of complete medical practice setups over the past 7 years and while there is a lot involved in setting up a successful practice, Technology is a large part of it.  Myself and my clients have chosen to work alongside ONGC for many of these setups due to their experience in the medical arena.  ONGC has been able to provide an I.T. solution to not only meet the needs of clients but also to provide the most up to date advice on technology and cloud-based environments.  The team are highly skilled and provide constant support throughout the entire process.

SUE POCOCK – OWNER – SCOPE BUSINESS SOLUTIONS

We haven’t had any issues since ONGC have been looking after us, which was just over a year ago. Being a basic user of technology I find It great that the team at ONGC understands that not everyone is I.T. savvy. They explain the issue and fix the problem in “plan” language or is it “dumb it down” just so I can understand.

JAN – PRACTICE MANAGER AT ADVANCED SURGICAL & SKIN CANCER

CONTACT DETAILS

07 5594 0099

Skype Call/Chat

Client Support

Sales Enquiries: [email protected]
Support Enquiries: [email protected]

LOCATION

2/34 Newheath Dr
Arundel, Qld 4214
(open in maps)

2/34 newheath Drive