GOLD COAST AND BRISBANE MANAGED I.T. SERVICES & SUPPORT
What is Digital Transformation?
There is more to digital transformation than just rejigging your website and joining Facebook! Digital transformation & Marketing in Gold Coast & Brisbane is actually underlined by examining the entire businesses processes and identifying key areas that could be enhanced or improved through technology. Identify deficiencies in business systems and explore methods that technology can make a difference.
The impact of a move away from manual processes to more automated or digital processes isn’t anything new in most businesses, considering computers and mobile devices have become an integral part of day-to-day life.
Digital Transformation Outcome
ONGC Systems is focused on empowering every individual and business to achieve more through Digital Transformation. Your transformation will enable your business to:
Better Engage your customers
By developing a complete view of your customer, you can start to build stronger engagements. Using smart technology you can draw upon actionable intelligence, predictive insights that allow you to deliver personalisation at scale. This personalisation at each touch point with your customer delivers a memorable experience for them.
Empower your employees
Empower your employees with tools that fuel collaboration and productivity, while mitigating the risks that come with providing freedom and space to employees.
Optimise your operations
Optimise your operations to reshape customer relationships and service models by gathering data across a wide, dispersed set of endpoints, and drawing insights through advanced analytics that can be used to introduce improvements on a continuous, real time basis.
Transform your products
Transform your products by reinventing products, services and business models using digital content to capitalise on emerging revenue opportunities.
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THE DIGITAL TRANSFORMATION PROCESS
Practising what we preach, ONGC Systems has undergone its own digital transformation & Digital Marketing in Gold Coast & Brisbane. Watch the video below to see what Damien Rossiter (ONGC Systems Director) has to say and get an insight into the processes which ONGC Systems implemented to help grow the business and digitally transform our business model.
During the initial set up, of our new practice, ONGC was brilliant in getting the stuff here, getting it all setup, getting it installed and dealing with my constant lists. I would call Steve 2 -3 times a day and nothing was ever a big issue for them. We are now trying to work around some pretty archaic ways of doing things to achieve what we want and ONGC has been a valuable partner in helping us deliver that.BRIAN CORFF – BUSINESS DEVELOPMENT MANAGER AT KINDSIGHT
Scope Business Solutions has been involved with a number of complete medical practice setups over the past 7 years and while there is a lot involved in setting up a successful practice, Technology is a large part of it. Myself and my clients have chosen to work alongside ONGC for many of these setups due to their experience in the medical arena. ONGC has been able to provide an I.T. solution to not only meet the needs of clients but also to provide the most up to date advice on technology and cloud-based environments. The team are highly skilled and provide constant support throughout the entire process.SUE POCOCK – OWNER – SCOPE BUSINESS SOLUTIONS
We haven’t had any issues since ONGC have been looking after us, which was just over a year ago. Being a basic user of technology I find It great that the team at ONGC understands that not everyone is I.T. savvy. They explain the issue and fix the problem in “plan” language or is it “dumb it down” just so I can understand.JAN – PRACTICE MANAGER AT ADVANCED SURGICAL & SKIN CANCER